Refund policy

Shop with Confidence. Returns Are On Us.
We’re here to make both shopping and returning simple, seamless, and stress-free.

90 Days of Flexibility
If something isn’t quite right, you have 90 days from delivery to request a return. Items should be in original condition or gently used, with original tags and packaging intact when possible.

Start Your Return
Contact us at support@backbadger.com to begin. We’ll send you a complimentary return shipping label and step-by-step instructions.

Received the Wrong Item or Noticed a Flaw?
Reach out right away. We’ll make it right.

Looking to Exchange?
The easiest way is to return your original item and place a new order. Your refund will be processed once the return is received.

Refund Timeline
Returns are processed within 7 business days of arrival. Your refund will go back to your original payment method. Please allow a few extra days for your bank to complete the process.

If it’s been more than 15 business days since your return was approved, our team is here to help. Just email us at support@backbadger.com.